GDPR addon and Consent mode 2

Hi,

“From March 2024, Consent mode will be mandatory for businesses using Google Ads.” The absence of Consent mode will result in the blocking of personalised ads (e.g. remarketing) and, further down the line, Google announces that measurement (conversion tracking) will also be blocked.

Does the built in cs-cart add-on meet all the requirements for blocking and passing on the relevant data to GA ?
Does the add-on set the correct values for the relevant “gcd” and “gcs” parameters?

e.g.
gtag(‘consent’, ‘update’, {
‘ad_storage’: ‘granted’,
‘analytics_storage’: ‘granted’,
‘ad_personalization’: ‘granted’,
‘ad_user_data’: ‘granted’,
});

Does anything need to be changed additionally for the add-on to support this (according to my tests it doesn’t, but I could be wrong)?

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The default GDPR add-on has no integration, thus does not support Google Ads. You will need to extend the add-on’s functionality to achieve this. Also please take a look at this article:
https://docs.cs-cart.com/4.15.x/developer_guide/addons/compatibility/adapting_4143_to_4151.html#extend-cookies-with-an-add-on

ok, thank you very much for your quick answer.

1 Like

This is really interesting. There is a consent mode, I suppose it’s v1. No proper consent cookies are set as far as I can see from the Tag Manager preview… but…

Won’t cs-cart eventually, natively support consent mode in its core GDPR plugin?

1 Like

For the moment, we’re investigating the changes required. And while I can’t commit to a CS-Cart version or a specific date yet, we may very well be able to do something about this change after CS-Cart 4.18.1.

It’s really important. Right now we see that the performance of google ads has decreased due to lack of consent mode.

@ikoshkin please prioritize this task

1 Like

Well… We got 4.18.1… Should we be expecting news on the consent mode upgrade soon?

At this point, I can confirm that the changes regarding Consent Mode v2 will come in CS-Cart 4.18.2. It doesn’t have a set release date yet, but it should be in June.

2 Likes

Cool! Can’t wait for the update! Thanks for looking into it and not ignoring it :wink:

1 Like

I confirm we are in same situation as we need to have this consent V2 in our country.

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Any information about this function ?
Will it be in 4.18.2 ? And when should it release ?

1 Like

Yes, it will be in CS-Cart 4.18.2. I can’t name an exact release date, because they are prone to change. But we understand how important this feature is (it’s one of the key things for 4.18.2), and we’ll release it in the coming weeks.

1 Like

@ikoshkin can you provide diff file with this feature. The performance of google ads targetting has dropped and the lack of this feature is cousing big loss of income. Please help us out with it

Up, can you provide the necessery files to manualy add this functionality before the release?

Please contact Customer Care through Help Desk regarding this. They are the ones who handle DIFF files. Whether or not we can provide a DIFF usually depends on the amount of technical changes (and whether or not database changes are involved).

P.S. We’re preparing CS-Cart 4.18.2 for release as we speak. If all goes as planned, first upgrades should hit the Upgrade Centers next week.

I have just upgraded to the latest version but the ability to customise/reject the cookie has now gone… I have set it to explicit, but there is only the ‘Thats ok’ button.
I have paid to upgrade to the latest version so I can have Google Consent Mode v2 integrated.
I have tried clearing my cache and reinstalling the add-on.
Is this a bug or am I missing something here?

Hello,

I’ve tried using the GDPR add-on on my own test installation of CS-Cart 4.18.2.SP1, and there is a “Let me choose” link to the left of “That’s ok”. To get to the bottom of the issue, our specialists might need access to your site. That’s something that our Customer Care does as part of their services, and can be arranged through Help Desk: https://helpdesk.cs-cart.com.

Last week I’ve asked google ads support to check the implementation of Consent Mode v2 in my store. They’ve done it and said that there are some problems with the implementation but they cannot share the details because this is out of the scope of their support. They could only confirm or deny if lower performance of google ads in recent weeks (after upgrade to 4.18.2) have something to do with Consent Mode v2. @ikoshkin did you have any support tickets with similar issues?

I confirm I had a phone with a technician of Google yesterday.
We are still looking for a full work of consentement V2 and advanced convertions.

I think I will have a new workout with them later this week, but actually, it seems there are still problems to have pefect sync between CS-Cart and Google with ConsentV2 and advanced convertion :confused:

I’ve talked with @retailfactory and they are preparing the update with google consent mode with their Google Analytics addon. I hope they will get this right.

The thing is that consent mode is crucial in EU and improper implementation by cs-cart team has killed conversions and sales in my store. @ikoshkin can you take a close look at it.