I’ve echoed my suggestion before and I’ll say it again, CS-Cart doesn’t have proper system for managing feature requests from users. The forum is great but there is no clear picture of what the most requested features are and what everyone thinks is most important. This can help CS-Cart Team greatly to plan what improvements they should make in subsequent releases which would appeal to most customers. As paying customers, we should have a say for what features/developments we want.
I would like to urge @CS-Cart_team to use a feature request management system like this site https://canny.io or even file feature requests on GitHub repository, however I believe a dedicated feature request management system would be a good long term solution. There are even open source alternatives Open Source Alternatives To Canny
Thank you for bringing up this topic, and for your suggestion. You are 100% correct that the ideas of CS-Cart customers should affect how the product moves forward. As @thetool mentioned, we used to have a dedicated system for feature requests back in the day. Nowadays, to gather feedback, we use these forums, various surveys, and communications with Customer Care in Help Desk, among other channels.
For example, I read through a lot of the topics here, take notes of the features suggested, and see how they line up with what is already planned, and what has been requested through other channels (Customer Care, surveys, etc.). Likewise, when you contact Customer Care through Help Desk—that’s the best place for urgent problems, or when you need an issue investigated in your store—they too forward feature requests to the devs and product team.
Once again, you’re more than welcome to share the ideas here (as you did before). Thank you for doing so, it does give us more insight in what areas of the product we should address, and how we can do it.