riwaya
October 25, 2023, 5:33pm
1
Hello
I am posting blogs on my site and before i would be able to see the images on the blog homepage fine
However, for the last month all my new blogs do not show the image. This is despite them showing up on my homepage and on the bl
ogs themselvs
Please see attached image.
Ive tried numerous browsers and OS
Please check:
images filenames
if thumbnails generation works on the server
if you have storage available
PS: also if you like please send a PM with the store link to check
For example, the “Meet the sellers…” post uses the following image for simple screens
images/thumbnails/640/400/blog/15/Sujood_studio.png
and this one for hidpi
images/thumbnails/1280/800/blog/15/Sujood_studio.png
The first one exists, second one - not.
It is required to examine why thumbnails are not created for hidpi screens
Looks like you are using lazy loading for images and the HiDPI add-on. So some of the thumbnails for the HiDPI devices are twice the size, 1280x800. Please check that the lazy thumbnail limits in config.php are higher than the HiDPI thumbnail size. The default values are:
$config['lazy_thumbnails'] = array(
'max_width' => 1280,
'max_height' => 720
);
So checking from the default config, image height 800 is clearly larger than the limit of 720, so the thumbnail won’t be generated in this case.
riwaya
October 26, 2023, 4:53pm
5
Thank you for this
Wouldnt this apply for all blog posts? However, on my site it seems only the most recently uploaded have been affected
im also not selecting ‘im uploading a hidpi image’
riwaya
October 26, 2023, 5:16pm
6
ive also reduced the size of the image and the issue still persists.
I would also note that the thumbnail is generated on my homepage
Could you please let me know if you have updated the config?