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Paid Requst: Needed Urgently Someone For Shop "health Check" And Minor Fix Rate Topic   - - - - -

 

Posted 01 March 2021 - 06:07 PM #1

Hi all,

 

My shop myprimarket.pl running on latest version of CS-ULTIMATE with VIVAtheme and we have 2 issues that's needs to be fixed. Tried to get help from the support at CS-CART but they seem to be too busy or taking their time....

 

anyway, these are the issues:

- Customers/visitors can browse products only if they are logged in. if not - they will get to the add new profile page with no option to see other pages. 

In the settings -> checkout -> it is set to ALLOW shopping for unlogged customers. 

Note that this issue happens only with the main store - myprimarket.pl while in myprimarket.com - it is fine and guests can browse any page / product.

 

- The admin panel sometimes gets really slow (about 1-2 hours / day) and when it happens I get timeout error. this is not all day and it does not necessarily happens when there are a lot of visitors in the shop. actually it can happen when nobody is there beside me....

 

And a general health check would be great to make sure that all works smoothly.

 

any offers?

 



 

Posted 03 March 2021 - 09:11 PM #2

UPDATE:

After a long weekend of struggling following ugrade that went wrong, with never ending bugs and visitors can't shop as guest I sent an email to the amazing guys at RetailFactory (in which I bought great addons from within the last few months) and asked for help.
I got a very quick reply to my email (which was sent late in the evening yesterday) with a super fair offer (price) and promise to check the issues the following day (today).
So they said, so they did.  This morning, before my first coffee - I was so happy to see in the shop logs that they are there, and was even more happy to find out within 2 hours that the issue was solved.
Simple, honest, resposnsive, fair price and of course super proffesional.