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Test Email Notification Does Not Work Rate Topic   - - - - -

 
  • saltwater
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Posted 29 July 2020 - 02:25 PM #1

cs cart MV latest edition. 

 

Hi ,

 

in admin>notifications (see pic)

 

I have tested email notifications using the 'test email' in 

customers 

admin

vendors

 

and none works. 

It says it sends to my admin email , but i do not receive anything, nor anything in my spams. 

 

does anyone have encountered the same issue , or able to help please ? 

Thanks a lot 

Attached Thumbnails

  • Screen Shot 2020-07-29 at 15.25.13.png


 
  • tbirnseth
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Posted 29 July 2020 - 06:44 PM #2

Suggest you first check your php error_log for any errors related to emails.  Following that you should get your hosting to see if there are related SMTP entries in your mail log.  If so, are there any errors?  What method of email are you using (Settings/Emails)?


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
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  • saltwater
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Posted 03 August 2020 - 10:38 AM #3

Hi Seth 

 

thank you

 

I am using PHP but its by default, i did not chose it. 

 

thats my current setting>email

 

should not there be SMTP info in there ? 

 

https://ibb.co/dgVb3P7

 

Thank you 



 
  • tbirnseth
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Posted 03 August 2020 - 06:21 PM #4

PHP mail does not use SMTP credentials, it uses localhost and the settings are internal to PHP.

If you want to use SMTP, set your credentials and change the type.

 

Note that the likelihood of your mail being seen as spam is much higher when using PHP mail given there is no authentication of the sender.


EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.


 
  • saltwater
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Posted 04 August 2020 - 10:09 AM #5

Thank you Seth , that was very helpful !