We recently had upgraded our CS cart version to 4.8. Everything worked well but we could not login to admin panel, we wrote an email to CS cart to help out but didn't get any response from them and we could not keep the website under maintenance as it was a live website.
After rolling back the upgrade we were continuously noticing a notice which says "NoticeA new version of CS-Cart is available. If you want to upgrade to the latest version now, click here"
On clicking on the Click Here button it takes to a new page and says "No upgrades currently available" We then clicked on "Refresh Packages List" the a message pops out saying "Notice No upgrades currently available"
Again we wrote them and told about the new issue and this time we got an input from them saying that there seems to be an issue on our server and we need to pay them to have a check. We at our own contacted our hosting providers and received a reply within half an hour not like cs cart where we have to wait for a couple of days for a reply, they said that they have check my hosting account and found no issues. but these CS cart guys are still saying that still they need money to help me out.
how could it be a server issue. Immediately after purchasing the upgrade pack we tried to upgrade our cs cart version it went smoothly.If it would have been a server issue then it would not have gone in 1st instance?
They are just treating their clients a money making machine and nothing else. Seems that they are creating such issues at their own so that they can earn money from your clients by cheating them.
Very bad for CS cart, they might lose their clients this way of cheating