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Posted 28 June 2018 - 11:15 AM #1
When a customer clicks the Forgot Password? button, they get taken to a page that asks for their email address.
They put this in and receive an email with a link to reset password.
When they click the link - its just takes them back to the Forgot Your Password? page - it doesn't actually take them to a form to enter a new password.
Any ideas?
Posted 21 July 2018 - 07:16 PM #3
Is your site running full ssl?
I can only think that the link is non-ssl and the page requires ssl (or the reverse).
EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
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Posted 26 July 2018 - 04:19 PM #4
The sites running full SSL and the reset link is also secured.
https://www.digitals...sswordetcetcetc
Any other ideas? This is becoming a big problem now
Posted 26 July 2018 - 05:42 PM #5
Can only suggest you look at it via your browser inspector's "network" tab and follow the redirects/responses.
EZ Merchant Solutions: Custom (USA based) B2B Development, Consulting, Development and Special Projects (get a quote here).
Commercial addons, payment methods and modifications to meet your business and operations needs.
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