Anyone got a fix for this? The post from The Tool doesn't seem to work (makes my recovery page have no email input box) as I can only assume because the fix is for something newer than the version 4.3.1 I am using. When the customer inputs their email it just loops back to the same page stating:
Error The username you have entered does not match any account in our store. Please make sure you have entered the correct username and try again.
I know the email is correct as I have tested myself. And obviously no email is sent since it is stating it doesn't exist. I switched the site to full SSL several months ago. This is the first I have heard of the issue but that is not to say it hasn't been an issue this entire time.