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Wrong Total Paypal After Update To 4.7.4 Rate Topic   - - - - -

 
  • sok777
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Posted 15 May 2018 - 09:40 PM #1

Hello,

 

after updating to 4.7.4 the wrong total appears in new PayPal orders. Now the total equals to surcharge amount. Although the amount sent to PayPal is correct. It was working ok in 4.7.3

 

Anyone has the same issue?

 

Temporary I had to comment this line to get the right total amount

 

//list($order_id, ) = fn_update_order($cart, $order_id);



 
  • eComLabs
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Posted 16 May 2018 - 05:47 AM #2

We faced similar issues with old CS-Cart versions. But support team said that it works as designed. Lol

 

Try to post issue to the bug tracker to receive official answer


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  • sok777
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Posted 16 May 2018 - 06:51 AM #3

Sure, PayPal is very sensetive to unusual settings. Probably the surcharge is there also by mistake. But for the rest works as designed. LOL.

 

I will post the issue to the bug tracker. Let's see what they answer.



 
  • sok777
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Posted 26 June 2018 - 09:26 PM #4

In 4.8.1 changelogs says:

 

Add-ons: PayPal payments: Cart recalculation no longer happens during the processing of Instant Payment Notifications.

 

I checked and list($order_id, ) = fn_update_order($cart, $order_id); does not exist anymore.

 

From the other hand the status of this bug is under "Awaiting feedback" status. Is it really fixed in 4.8.1 or not?

 

Has someone already tested if PayPal works fine under 4.8.1?



 
  • sok777
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Posted 27 June 2018 - 08:14 AM #5

It can be confirmed that the calculation part for PayPal payment method in version 4.8.1 is working fine.

 

But now there is another issue, sometimes the orders paid with PayPal are finished in Incomplete status, meaning that firstly everything goes fine and the order gets Processed status but for some reason afterwords it becomes to Incomplete although the transaction is OK (payment received).

 

Any idea why it may happen?



 
  • johnbol1
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Posted 12 August 2018 - 06:22 PM #6

Im having a similar issue regarxing the postage costs.

order shows https://prnt.sc/khqrm8£4.90

 

Paypal says £3.90

https://prnt.sc/khqrm8

 

Is it possible the order could have been incomplete and when customer paid again, changed the postage type and paypal didnt update perhaps


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  • sok777
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Posted 17 August 2018 - 02:38 AM #7

Do you use 4.8.1 or up? The prices and info are not updated after payment anymore starting from 4.8.1. That stopped the problem with messed up prices, delivery costs, discounts and totals.

 

But with PayPal everything is possible! Very sensitive and unstable addon/payment method. But unfortunately needed, since min. 30% of the customers are using it.



 
  • akistdm
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Posted 20 September 2018 - 12:13 PM #8

Same problem here. Paid orders with PayPal have incompleted status. Any news or solution on this.version 4.6.1

 
  • sok777
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Posted 20 September 2018 - 05:53 PM #9

Do you have problems with order totals or paid orders in incomplete status?

 

As to the order totals the problem was fixed starting from 4.8.1, For paid/incomplete status please check the corresponding thread, and no, it is not solved.



 
  • akistdm
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Posted 22 September 2018 - 07:24 AM #10

No we don't have problem with order totals. Only paid-i completed status. Thanks!