Since updating our site to 4.3.6 we have been unable to get ePDQ working, it was working fine before the upgrade but now when you place an order you get transferred to the ePDQ gateway where the payment goes through fine but when you get transferred back to our site a message flashes up ' Important Transaction was canceled by the customer' and the order status is unchanged.
We have checked firewall etc and all is as it should be but we have noticed that the order number that ePDQ displays in the admin area seems to have the transaction time tagged on the end, for example what should display as orderID: 9555 actually shows as orderID:9555_15_46_01
This is different to the order number used in the CS Cart admin area so i wonder if this is the cause of our problems?
We also tried using a SagePay Form test account and we got a similar error, their technical support advised that the error was due to an invalid order ID being sent so could CS Cart somehow be sending the incorrect order ID number during the transaction process?
Many thanks in advance for any help or advice