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Please Help Asap With Cart Promotion Problem... Rate Topic   - - - - -

 
  • prwtt
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  • Join Date: 18-Mar 14
  • 14 posts

Posted 26 November 2014 - 10:26 PM #1

I have created a promotion which is pretty simple. 10% off a few products in our store. It applies to 2 user groups only.

Why is it that I'm getting an "Applied Promotion" warning notice in the cart itself when I have not selected the applicable products? The price is not being changed but the customer still gets a notice saying the coupon has been applied, which is potentially confusing for them.

I have played with all the settings. Does this have something to do with the "Group if ALL or ANY" settings?

 
  • Alt-team
  • CS-Cart Developer
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  • Join Date: 18-Jan 11
  • 2687 posts

Posted 27 November 2014 - 08:18 AM #2

Dear Prwtt,

Did you divide user groups for several group condition? See screenshot http://joxi.ru/J2b9GDaFGqNxm6

Hope that this will help you.
If not, please provide us with screenshots.

Best regards, Alt-team.

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  • eComLabs
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Posted 27 November 2014 - 09:59 AM #3

Please provide us with the screenshot of the promotion condition.

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