Please Help Asap With Cart Promotion Problem

I have created a promotion which is pretty simple. 10% off a few products in our store. It applies to 2 user groups only.

Why is it that I’m getting an “Applied Promotion” warning notice in the cart itself when I have not selected the applicable products? The price is not being changed but the customer still gets a notice saying the coupon has been applied, which is potentially confusing for them.

I have played with all the settings. Does this have something to do with the “Group if ALL or ANY” settings?

Dear Prwtt,

Did you divide user groups for several group condition? See screenshot

Hope that this will help you.

If not, please provide us with screenshots.

Best regards, Alt-team.

Please provide us with the screenshot of the promotion condition.