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Can't Access Website On Lan Rate Topic   - - - - -

  • swannhe
  • Newbie
  • Members
  • Join Date: 10-Apr 14
  • 2 posts

Posted 10 April 2014 - 09:43 PM #1

Hey there-

We launched our website GratefulBody.com last night after switching from Volusion. The site is up everywhere but for some reason we cannot access it on our LAN. I've submitted support tickets to our host and CS-Cart and spent hours on the phone with our house and ISP. No one has helped yet. We can configure our website if we leave the office but while we're here we can't get any work done.

When I ping our URL I get this message:
ping: cannot resolve gratefulbody.com: Unknown host

We have no trouble accessing any other sites. I've tried to add an 'A' host under our DNS Zone Editor but it's not really working because we've already got www.gratefulbody.com set up with the correct IP address under CNAME.

Totally lost here. Suggestions??


  • zeero6
  • Senior Member
  • Members
  • Join Date: 25-Jan 07
  • 649 posts

Posted 11 April 2014 - 01:16 PM #2

Have you tried accessing internally without the www?
That happen to my company's website. We could not access it with the www but could without.
Our network admin fixed it somehow

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