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PAYPAL (EXPRESS) issue in Multi-Vendor Rate Topic   - - - - -

  • amrish
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  • Join Date: 13-Mar 13
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Posted 13 March 2013 - 03:31 PM #1

We are using the latest Multi-Vendor edition (3.0.6). We are using PAYPAL (EXPRESS) + Credit cards.

We are experiencing issues with PAYPAL (EXPRESS) when customer buys items from multiple sellers using the PAYPAL payment method.

This is a sequence of events:

1. Customer places an order for 2 items from 2 different sellers using PAYPAL (EXPRESS).

2. Customer gets re-directed to PAYPAL site, completes the transaction, when the customer is re-directed back to CS-CART, he receives this message (please see attached word document)

3. The payment is taken from customer's PAYPAL account, and he receives a confirmation email from PAYPAL.

4. On the CS-CART store admin side, the order is split into 2 (which is correct) orders for 2 different sellers. But the orders are shown in "INCOMPLETE STATUS".

5. Customer does NOT receive any notification email from CS-CART store.

6. The order numbers on the customer's PAYPAL screen and CS-CART DO NOT match.

Do we stop sending order number to PAYPAL?

Has anybody experienced this? We have raised a support ticket with CS-CART as well, we will be updating this post how we proceed.

Any advice is appreciated. Thank You

Attached Files