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Why buy from cs cart when i can buy cheaper at a reseller Rate Topic   * * * * * 1 votes

 
  • indy0077
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Posted 05 December 2009 - 12:09 AM #21

Your only savings is $23 on the first license.


265-217=48 :D
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Posted 05 December 2009 - 12:14 AM #22

Personally (I mean this literally):
I'd rather purchase at the source, after all why go through a middle man whose interests are those of business?
I've moved on from CS-Cart to WooC******** - If you need anything I can be of little help.

 
  • derbytown502
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Posted 05 December 2009 - 12:20 AM #23

Bought CS-Cart last January form bluelab for 220 and received support from them (even a courtesy phone call seeing if I needed any help!) as well as, 30 day money back, plus 15 days support ticket. I know CS has support credits now but just to answer in short.....you have access to all cs support features including the help desk. At least you did last January. Someone correct me if I'm wrong. Really the only difference will be the free support credit/days length.

I think Indy007 would take care of ya...free installation...sounds pretty good just as long as you get full access to CS help desk along with CS support as well...should you need it.

Not trying to promote one service over another but just trying to help. I needed the same help last year and everyone was helpful so passing along some general insight on this particular topic.

Make the switch!

Stu

 
  • indy0077
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Posted 05 December 2009 - 12:29 AM #24

From JesseLeeStringer:

Personally (I mean this literally):
I'd rather purchase at the source, after all why go through a middle man whose interests are those of business?

Yes, all things are relative. Maybe CS-Cart should stop his reseller program.

From derbytown502:

I think Indy007 would take care of ya...free installation...sounds pretty good just as long as you get full access to CS help desk along with CS support as well...should you need it.

Thats no a problem.
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  • Triplets
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Posted 05 December 2009 - 12:32 AM #25

265-217=48 :D


My bad, I thought the cart was $240.

I have been purchasing additional licenses ($165) for years now I had forgotten it cost $265 for the first license.

 
  • indy0077
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Posted 05 December 2009 - 12:40 AM #26

My bad, I thought the cart was $240.

I have been purchasing additional licenses ($165) for years now I had forgotten it cost $265 for the first license.


No prob...
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  • Traveler
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Posted 05 December 2009 - 02:20 AM #27

Yes, because everybody can create an account in this forum, right?

Example:

Firts license: $217 (€145)
Each next license: $165 (€110)


I am not sure that I understand the connection between this form and the CS cart help desk file area which has updates security fixes and old files etc I do not see all that here on the forum.

But your price seems good for the first cart good luck with your business.

Version 4.9.2


 
  • indy0077
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Posted 05 December 2009 - 02:49 AM #28

I am not sure that I understand the connection between this form and the CS cart help desk file area which has updates security fixes and old files etc I do not see all that here on the forum.


It's so simple... Customers who buy a license from us, will buy the newest version of CSC, and e.g. after 5 years if they want reinstall the old version(???), then they will get one. Of course, it's no problem to serve all fixies and upgrades on our servers, but it's not necessary at the moment.
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Posted 05 December 2009 - 03:36 AM #29

Personally (I mean this literally):
I'd rather purchase at the source, after all why go through a middle man whose interests are those of business?


Jesse,

In general I agree with you but business is good and being interested in business is very good - smiling.

Having a small discount on the purchase of CS Cart is good but not as important as good service.

Lets move away from talking about Indy for a moment.

If I could order CS Cart from someone who is a native speaker of English who would stay on top of what is happening with new upgrades and offer expert advice in English.

I am tired of having to read emails and posts from CS Cart more than once to be sure that I understand them. And I am tired of their rudeness and constantly coding buggy software.

But I still like CS Cart and think that it is a good value and has a good future. So a reseller that takes care of many of the headaches could be very valuable and I might pay more than the CS Cart price to the right reseller.

Version 4.9.2


 
  • mrfoameruk
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Posted 05 December 2009 - 01:42 PM #30

Thanks for your help. I'm trying out a trial version now to see how well i get on with it. Few problems installing, adding products etc but only day 1 so still lots more testing to do. i'll most probably buy from indy0077 once i'm happy.

I guess the only other problem buying from a reseller is if they go bust whats the position then?

I was also reading around to see that updates only last a year now. so wonderd hypertherocally if someone bought a second hand licence when updates were forever you'd have free updates forever.

 
  • mrfoameruk
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Posted 07 December 2009 - 09:06 AM #31

Just as an aside, why cant i post any new threads (i'm have a question about importing) and cant reply to any posts in any other threads as well. I just cant do much in this forum (apart from leave a message here maybe)

 
  • indy0077
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Posted 27 December 2009 - 07:18 PM #32

There is a difference buying from CS vs Reseller.

CS gives you 30 days support or 40 support points and a refund policy

CS-Cart licenses purchased from authorized resellers come with 20 support credits and are not subject to our refund policy.


It depends on the reseller.

We offer

- 30-Days money back guarantee
- 30 days free support
- 20 CS-Cart support points (+)
- free installation or site transfer (+)
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Posted 27 September 2010 - 03:26 AM #33

We as an authorized reseller offer:

- 30 days Money Back Guarantee
- 30 days Free Support + 20 Support Points
- Free Installation or Free Site Transfer


your free site transfer is true? we're going to transfer current zen cart to cs-cart

 
  • indy0077
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Posted 27 September 2010 - 07:22 AM #34

your free site transfer is true? we're going to transfer current zen cart to cs-cart

Indeed it's true if you will move your site from another hosting provider to Martfox.com
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  • Antars
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Posted 18 September 2011 - 04:29 PM #35

Hello, everyone.
Who can offer 2 not expensive cs-cart professional licenses?
Please contact me: antars@gmail.com

 
  • kellyhu
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Posted 14 October 2011 - 02:19 AM #36

I saw some post last weeks which show that the owner of license can't be transfer.
A poster wish to sell his lifetime license but the agreement prohibit him to do that.

Do I right? If yes then how is the situation in reseller?

 
  • orangegirl
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Posted 14 October 2011 - 05:46 AM #37

Hello, kellyhu!

Yes, you are right. According to our License Agreement, the license owner has no right to "sell, transfer, obligate, license, sublicense, rent, lease, give for temporary use, yield or convey (by selling, exchanging, giving as a gift, by law, or in any other way) the Program, any of its copies (or any of its parts), Licenses and other rights to them, partially or in full, to a third party without a prior written consent of the Company."

As for the resellers, only the existing owners of commercial CS-Cart licenses (Professional and Multi-Vendor) registered as a company or a sole proprietor can join the team of authorized resellers on the conditions of our Reseller program.
Kate Lazarevskaya,
CS-Cart Support Engineer
CS-Cart Knowledge Base | CS-Cart Reference Guide

 
  • kellyhu
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Posted 14 October 2011 - 09:29 AM #38

You are wrong.

If the reseller transfers the license (which is registered for a client's CS-Cart store) to his client's account in the Customer Help desk (helpdesk.cs-cart.com) the client becomes a CS-Cart license owner and can use CS-Cart technical support, custom development, web design and other services.
And in case the license for a client's store is registered in the reseller's name, the client is unable to use CS-Cart services and needs to contact the reseller in reference to the technical support.


If I buy a license from reseller, can I ask reseller to transfer to a person other than me after 3 years since CS-cart don't know who is the client?

Can the client register under a company name?

 
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Posted 14 October 2011 - 08:19 PM #39

I'd buy from a reseller if they're cheaper. Why pay extra when you can buy for less? If I sold my business the website goes with it it's a no brainier why worry about pointless stuff. Indy, has been here for a while answering post after post it's pretty obvious her customer service will be top notch.

 
  • orangegirl
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Posted 17 October 2011 - 07:39 AM #40

Hello, Kenneth!

If you plan to order our services and get in touch with our staff after the license is bought from one of our authorized resellers, you will need to ask the reseller to register a separate account for you in our Customer Help desk (https://www.cs-cart.com/helpdesk) where communication with our clients is conducted and transfer his license to your account.

Also, we provide 100-day money back guarantee ( https://www.cs-cart....money-back.html ) and as for the resellers, you will need to contact them directly to check whether they provide money back guarantee.

Besides, on purchasing the CS-Cart Professional license on our website you will be provided with 30-day free technical support service or 40 credits at your choice but if the license is ordered from our reseller, you will get only 20 credits after it is transferred to your personal Help desk account.
Kate Lazarevskaya,
CS-Cart Support Engineer
CS-Cart Knowledge Base | CS-Cart Reference Guide