Zopim Chat Install Problem

Store Builder Questions
1

I installed Zopim chat and I pasted the widget into the index.tpl using the file editor and it worked fine. Then I wanted to try olark because they have a co-browser feature that is not available with Zpim and I thought it may a great help closing sales but it did not make much of a difference and I found that the Zopim had more features for less cost.

So I removed the olark code and saved and it wet fine but when I tried to install the Zopim code it would not let6 me save and gave this error no matter what I did “ErrorOops, something went wrong (Forbidden). Please try again.”



I am trying to install this code above the body tag:



{literal}


{literal}

I tried it with and without the {literal} tags No go.

Any ideas?
Thanks
2

[quote name='Select Phone Data' timestamp='1411696861' post='192891']

I installed Zopim chat and I pasted the widget into the index.tpl using the file editor and it worked fine. Then I wanted to try olark because they have a co-browser feature that is not available with Zpim and I thought it may a great help closing sales but it did not make much of a difference and I found that the Zopim had more features for less cost.

So I removed the olark code and saved and it wet fine but when I tried to install the Zopim code it would not let6 me save and gave this error no matter what I did “ErrorOops, something went wrong (Forbidden). Please try again.”



I am trying to install this code above the body tag:



{literal}


{literal}

I tried it with and without the {literal} tags No go.

Any ideas?
Thanks
[/quote]

There should be opening and closing literal tags. E.g.

```php
{literal}
....
{/literal}
```

Please try.