Winbank Payment Method Not Working

Store Builder Questions
1

Dear all, good evening!



I have set up a CS-Cart 4 e-shop recently for a client. It is located at www.e-biofire.gr. Everything works smoothly, except one thing: The Winbank online payment gateway module that is built-in with CS-Cart 4.



We have given the bank all the details that CS-Cart is returning. Namely:

[color=#404040]Website Link: [/color][u]http://www.e-biofire.gr//index.php?dispatch=payment_notification.index_redirect&payment=piraeus[/u]

[color=#404040]Referrer URL: [/color][u]http://www.e-biofire.gr//index.php?dispatch=payment_notification.index_redirect&payment=piraeus[/u]

[color=#404040]Success URL: [/color][u]BIOFIRE | ΛΑΘΟΣ ΣΕΛΙΔΑ

[color=#404040]Failure URL: [/color][u]BIOFIRE | ΛΑΘΟΣ ΣΕΛΙΔΑ

[color=#404040]Backlink URL: [/color][u]BIOFIRE | ΛΑΘΟΣ ΣΕΛΙΔΑ

[font=“Helvetica Neue, Helvetica, Arial, sans-serif”][size=“2”][color=“#404040”]And the IP Address…[/color][/size][/font]



[color=#404040]Two things here:[/color]

[color=#404040]1. I have talked with the bank's personnel and they told me that they can see the ordering client being redirected to them from http://www.e-biofire.gr and not from the URL that we have given them. Still, they try to set the referrer URL simply to http://www.e-biofire.gr and yet still no success, we get an error from the bank in return (for instance, at the moment, I am getting a message in Greek mentioning that my purchase cannot be executed with support reference ID [/color]36637590 (every time another ID is generated, but they told me that it's just that: The Referrer URL seems to be another one than the one provided)



2. As you can also see, I get a double slash thing on the URLs. Could this be the culprit?

If yes, how can I fix that? And why was this generated in the first place?

I have to mention here that the website was initially installed in a sub-folder, and was then moved to the main folder.



3. Could it possibly be related to SEF URLs? The SEO plugin perhaps? Should I deactivate it and try? But I'm afraid that if I deactivate it, I will open Pandora's box and all the URLs and SEO data will be gone.



Any recommendations? Any suggestions?





Thanks a lot!



Dimitris

2

Hi Dimitris



there is defenetly a problem with the urls you gave to the bank. That double slash is not normal.



I can find and fix this for you but if you licence has still support credits ,then go with CS-Cart support instead of paying for this.



Fotis

3

You sould also Check the files in the skin, as this is the buyshop skin (also a clone of that) and not the CS-Cart default skin.



Fotis

4

Did you try to provide Winbank with the URLs without double slash?

5

Hello everyone and thank you for your kind replies!

Yes, we did try that with the bank, to go without the double slashes. I will check the template files and I will post in here the result to let everyone else know as well!



Thanks again and I'll keep you updated!

6
Ok, here's the latest news:

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1. I managed to correct the double slash issue. Specifically, what I did was this:

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a. I edited config.local.php file

b. where this code:

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// Host and directory where software is installed on no-secure server

$config['http_host'] = 'www.e-biofire.gr';

$config['http_path'] = '/';

Â

I replaced with this code:

Â

// Host and directory where software is installed on no-secure server

$config['http_host'] = 'www.e-biofire.gr';

$config['http_path'] = '';

Â

(deleted the slash on the http_path)

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The double slash issue is now OK! Tested and working properly!

Â

Â

2. I called the bank and the problem remains. When I place an order as a customer, Winbank's system sees that I am coming from the url http://www.e-biofire.gr/ and NOT from http://www.e-biofire.gr/index.php

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So, there seems to be a problem with the re-direction process. Why does winbank see the website's customer being redirected from the main domain URL and not from index.php?

Â

Â

Thanks a lot again,

Â

Dimitris





PS: In the past, they also tried from the bank to set that the referring URL is www.e-biofire.gr but the order would still not go through.

PS2: Keep in mind, all of this trial-and-error is taking place under the "sandbox" environment with the test account.Â

7

anyone?



Btw, sorry for the tags, didn't know they would appear like this, I guess they did because I inserted code to show (and cannot edit the message again)