When Does Return Period Start Counting?

Hi everyone, I want to ask CS.cart community a question that:

[color=#282828][font=arial, verdana, tahoma, sans-serif]When does the RMA add-on start counting? Is from the moment the order was made? or when an order is set to processing or complete?[/font][/color]

[color=#282828][font=arial, verdana, tahoma, sans-serif]Thanks everyone for participation here![/font][/color]

[quote name='ethan greys' timestamp='1436172644' post='221711']

Hi everyone, I want to ask CS.cart community a question that:

[color=#282828][font=arial, verdana, tahoma, sans-serif]When does the RMA add-on start counting? Is from the moment the order was made? or when an order is set to processing or complete?[/font][/color]

[color=#282828][font=arial, verdana, tahoma, sans-serif]Thanks everyone for participation here![/font][/color]

[/quote]



It starts counting when your order is set (in admin area or automatically) to any status that has the “Allow return registration” enabled. http://note.io/1CnZ3br