URGENT: Stripe add-on creates fake @example.com emails in Checkout Sessions

Bug tracker Not enough information
1

Hi everyone,

on our live CS-Cart MultiVendor installation, the official Stripe add-on replaces real customer emails with fake ones like:
firstname-lastname-random@example.com.

:white_check_mark: In the CS-Cart backend the customer email is correct.
:x: In Stripe (Checkout Session + Customer) it’s always …@example.com.
We verified in the Stripe API logs that the POST /v1/checkout/sessions request is already sending this fake email.

This is a critical bug — all customers are unusable in Stripe, receipts fail, and it can even cause account issues with Stripe for “misleading data.”

We already contacted CS-Cart support, but they requested paid assistance just to “look into it.”
Since this is clearly a bug in the official Stripe add-on, we are posting here publicly so that other users are aware and the dev team can investigate.

Please, if anyone has experienced this or found a fix/hotpatch, share it here.

Thanks,
Selim Reid

2

Hello!

As we have already stated in the Help Desk: If you can reproduce this issue in a clean installation, please provide us with step-by-step instructions so that we can do so ourselves.