Upgrade to Ultimate - can't see products but I know they are there

General Forums Installation & Upgrade
#1

I just imported a 2.2.5 store into Ultimate. From the Dashboard, I can see that the correct number of products and categories were imported. My categories show up in the category page but I do not see my products in the product page.


  • My product options did come in, product features did not.
  • Everything under Customers and Orders did not come over.
  • Everything under Shipping and Taxes, Website (pages) did.
  • Credit Card info did not come over
  • Currency info did come over

    I could on but you get the idea.



    Given that I've not used Ultimate and the store import is new, I am not exactly sure what to expect. Do I have an import problem or is this a training issue and I am not understanding how to run this version?



    Would love it if I could find documentation on the import expectations.



    Thanks.
#2

How did you upgrade your store? Using the CSV export from Pro to import into the Ultimate install? Remember the CSV has to have a 'store' column with the appropriate store name filled in otherwise I found (in Beta rc6) if this is not filled in, the products import successfully, appear in the database, but appear hidden. Only way to fix it was to re-import with the 'store' field filled in.

#3

Thanks for getting back to me. I did the upgrade using the new Store Import which came with 3.0.2. I installed Ultimate in a separate folder from the live 2.2.5 store.