I downloaded the raw Apache logs for the site in question, but when I click the Add To Cart button or Add to Wish List and get the error message, no error_log is generated in the account and the only thing that is listed in the logfile directly after that action is:
I no longer got the error message. When I click add to cart the whole page flashes, then pops up the modal window, rather than gracefully loading the modal window.
What would be the cause of this, and is it something I can fix or adjust?
Here's some additional information on php:
PHP Version 5.4.39
System Linux 2.6.18-371.4.1.el5 #1 SMP Thu Jan 30 06:08:24 EST 2014 x86_64
Build Date Mar 28 2015 04:33:59
Configure Command './configure' '--disable-fileinfo' '--enable-bcmath' '--enable-calendar' '--enable-exif' '--enable-ftp' '--enable-gd-native-ttf' '--enable-libxml' '--enable-mbstring' '--enable-pdo=shared' '--enable-sockets' '--enable-zip' '--prefix=/usr/local' '--with-curl=/opt/curlssl/' '--with-freetype-dir=/usr' '--with-gd' '--with-gettext' '--with-imap=/opt/php_with_imap_client/' '--with-imap-ssl=/usr' '--with-jpeg-dir=/usr' '--with-kerberos' '--with-libdir=lib64' '--with-libxml-dir=/opt/xml2/' '--with-mcrypt=/opt/libmcrypt/' '--with-mysql=/usr' '--with-mysql-sock=/var/lib/mysql/mysql.sock' '--with-mysqli=/usr/bin/mysql_config' '--with-openssl=/usr' '--with-openssl-dir=/usr' '--with-pcre-regex=/opt/pcre' '--with-pdo-mysql=shared' '--with-pdo-sqlite=shared' '--with-pic' '--with-png-dir=/usr' '--with-xpm-dir=/usr' '--with-xsl=/opt/xslt/' '--with-zlib' '--with-zlib-dir=/usr'
This program makes use of the Zend Scripting Language Engine:
Zend Engine v2.4.0, Copyright (c) 1998-2014 Zend Technologies
with eAccelerator v0.9.6.1-ea, Copyright (c) 2004-2012 eAccelerator, by eAccelerator
with the ionCube PHP Loader v4.6.1, Copyright (c) 2002-2014, by ionCube Ltd., and
with Zend Guard Loader v3.3, Copyright (c) 1998-2013, by Zend Technologies
At least I can proceed to test now. Thanks for the advice!
to my .htaccess file (per their instruction on Website), but I then get the following error:
Internal Server Error
[color=#000000]The server encountered an internal error or misconfiguration and was unable to complete your request.[/color]
[color=#000000]The error_log shows the following:[/color]
[color=#000000]PHP Notice: Undefined index: ekey in /home/username/public_html/app/controllers/frontend/orders.php on line 402[/color]
[/quote]
PHP Notice should not brake the store. It looks like the problem is in the .htaccess file. Some servers do not support such rules. Please ask server administrator to temporary disable eAccelerator