"There are no products in this section" ERROR - Please Help

Store Builder Questions
1

Hello all,



I have a problem with my shopfront.

When you browse most (not all) of the product categories in my shopfront - none of the items associated with that category are shown…instead it just says “There are no products in this section”.



I have double checked to make sure the items are added to the categories, i have cleared the cache both in the admin and on IE and Firefox.



I have not installed any new scripts or add-ons.



Any help would be greatly appreciated.



Cheers

Mark

2

Silly questions but,

are all your products marked as enabled

have you got suppliers function turned on but have no suppliers listed for those products





John

3

[quote name='johnbol1' timestamp='1335603979' post='135529']

Silly questions but,

are all your products marked as enabled

have you got suppliers function turned on but have no suppliers listed for those products





John

[/quote]

Hi John,

THanks for your response.



Yes i did check that all products were enabled/active, and i dont use the suppliers feature.



I found nothing in the logs that would indicate concern. I was able to access categories as normal in the morning as i was price checking a few things and then later that day - i had this issue.



Thank you for your suggestions though - much appreciated.

Cheers

Mark

4

It's all good.

I submitted a ticket and the issue was solved very quickly.



Turns out all i have to do was resync searchandise.



Cheers

Mark