Stripe Payment , 8 confirm emails

General
1

When a customer makes a payment, using Stripe, I’ll get 8 emails from the CS Cart software that the payment is ok.

Anyone?

2

Can CS-Cart take a look at this?

Payment with Ideal 8-10 emails
Payment with Klarna 10 emails
Payment with MasterCard 4 emails

Stripe checked this and they wrote:
In this case, could you please check out the support for this Addon then? It is possible for this to be a bug on their end

3

Please contact us via Help Desk on this matter.

4

Hello,was this a bug ? We have same problem,receive more emails for one order over Stripe and additionaly problems with statuses,first change to paid and than as backoder.Problems started after some recent upgrades,before it worked fine.

5

Hi daka71,

CS-Cart made some changes in our Stripe AddOn last Friday.
But still the same problem. I reported this to the Helpdesk.

Hope they will fix it soon, 8-10x email per order is terrible.

6

Hello,thank you for letting me know,yes,this is terrible,we get even some orders in to backorder status,so customers must be very unsure.We must hope they will fix it.

7

We don’t use backorder, so don’t have that problem.
But now again, Ideal payment by Stripe (Dutch) 11 emails. And customer needs to correct the address details 3 times before going to checkout.
It is only with the Stripe AddOn.

Sisow (Buckaroo) AddOn, PayPal AddOn, no problems.

8

Katherine from CS-Cart, thank you for solving the problem.

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