Hi. Is there a way to have staff only notes printed onto packing slips or invoices?
Huh??
Those documents are intended for customers, hence why would you want to include staff only notes? If you want notes included that are visible to the customer, then simply edit the order and add to the Notes field.
[quote name=‘frangipaan’]Hi. Is there a way to have staff only notes printed onto packing slips or invoices?[/quote]
Like Tony mentioned you don’t want to print staff only notes on invoices, doesn’t make sense, however we do have a staff only customer notes and order notes addons:
[url]http://www.snorocket.com/addons/order-notes-addon.html[/url]
[url]http://www.snorocket.com/addons/customer-notes-addon.html[/url]
The difference between the 2 above addons is one makes notes for orders only and the other for customers only - Sno
Just to differentiate, Sno’s work from the back-end while ours works from the front-end.
If you’re looking to add fields to an order from the customer point of view where you can collect info during checkout, you might find this addon may meet your needs:
[url]http://www.ez-ms.com/addonproducts/checkout-summary-fields-addon.html[/url]
docs can be read here:
[url]http://www.ez-ms.com/docs/co_summary_fields_addon.pdf[/url]
[quote name=‘snorocket’]Like Tony mentioned you don’t want to print staff only notes on invoices, doesn’t make sense, however we do have a staff only customer notes and order notes addons:
[url]http://www.snorocket.com/addons/order-notes-addon.html[/url]
[url]http://www.snorocket.com/addons/customer-notes-addon.html[/url]
The difference between the 2 above addons is one makes notes for orders only and the other for customers only - Sno[/QUOTE]
Thanks, but I wanted the notes to be there for the packers, for example “She has asked to leave the package behind the fence”
[SIZE=2]ok well basically what you want to do is the same concept as our
How to add a new product field to the product details page except you want to apply the concept to the order details page and then add the variable (example above[/SIZE] {$product.type})[SIZE=2] to the print invoice template or whatever template you want to print on.
[/SIZE]
I can give you an idea of why having staff notes on the packaging slip is a good idea.
My company does not put the packaging slip in the package itself. Our production department boxes up the item and then gives the packaging slip to the shipping department who creates a shipping label, places it on the box and then ships it out. They later throw away the slip.
They need a note to verify the order. They see what the custom ordered, so they know what to box. If the staff has any updates, they leave them in staff notes. Say for instance, the support agent offers them a free addon. They leave a staff only note about the addon. When the production member gets the slip, they see the note and immediately add the addon.
I need a way to add staff only notes to the packaging slip, at the bottom, can this be done? What is the code to display staff only notes?
Hi All,
Does anyone know how to get the staff only notes on a packing slip?
Probably I just need to add a variable in this file: design/backend/mail/templates/orders/print_packing_slip.tpl
But I have no idea what this variable is called haha
CS-Cart version: 4.11.2
Solution:
{$order_info.details|wordwrap:90:"\n":true|nl2br nofilter}