SSL Green Bar not showing on homepage

General General Questions
1

Hi everyone, this is my first post and I am completely new to this. I have purchased an EV SSL and had it installed onto my domain. I also follwed this guide CS-Cart Documentation — CS-Cart 4.16.x documentation to enable the HTTPS. The only problem I am having is that the secure lock and green bar are not showing on my main landing page, only within the other links. How do I fix this? Thanks

2

Hello nycelectronyx,



Thank you for your message.



Basically, it means that some content is not accessed over a secure (HTTPS) connection, meaning that you have source URLs for objects which contain http://. You need to make sure that all the content is called to the page using either relative links or HTTPS sources to avoid this issue.



Not all pages need to utilize a secure connection. Unless there is sensitive data being transferred, you can simply use HTTP for your pages to avoid the warning. On pages where you do need HTTPS (such as a checkout or login page), you can avoid including the content which can only be called through HTTP.



As for relative links, this refers to the content which you have hosted. For example, if you have images stored in the images directory under your domain, there are two ways to reference this. The first is an absolute path ([url=“https://domain.com/images/image.jpg”]https://domain.com/images/image.jpg[/url]), and the second is a relative path (/images/image.jpg). Basically, it is a path relative to the location of the page, which is calling the external file.



I hope this information will help you.



If you mean that some page is not opened via HTTPS itself after you followed instructions of the mentioned Knowledge base article, the problem requires examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.



Thank you.



—

Pavel Zyukin

CS-Cart Support team

3

Thanks! All good now

4

You are welcome.



—

Pavel Zyukin

CS-Cart Support team