Instead of doing promotions focus on your support and fixing the bugs.
After last upgrade of Google Analytics and Pay By Link addons you broke your licensing validation and now the addons are disbled and not working.
After writing a ticket you sent me a bunch of generic messages and told me to wait 5 business days for the next response while those crucial for me addons are not working.
Maybe you have pretty decent addons but your support is a joke.
Btw, to make things funnier you also proposed me that you can speed fixing your obvious bugg for the additional fee.
Btw, to make things funnier you also proposed me that you can speed fixing your obvious bugg for the additional fee.
Hello, Jacek! I am sorry to hear that you are not satisfied with the provided support. I really understand how it is important for you to get this issue fixed as soon as possible. Let me check it and I will get back to you with the result.
Btw, to make things funnier you also proposed me that you can speed fixing your obvious bugg for the additional fee.
Our developers checked it and the problem was related to the change of the upgrade server for add-ons. I sincerely apologize for any possible inconvenience. This issue is fixed now.
Dear Customers,
Thank you for staying with us in 2020! We hope your Christmas and New Year is filled with joyful learning, big sales and great opportunities in spite of all adversities. We will do our best to make your business even more powerful and strong! We look forward to working together in 2021!