I have 2 Locations created for Local: (Australia) and International: (all other locations).
Local location (Australia) is set up exactly as per the kb
I have some local shipping options set up with real time and restricted to the Local (Australia) Location.
For some reason when an account with a New Zealand shipping address reaches checkout they are offered the local shipping options if the shop location is set to local, accounts from other countries are not offered the local shipping options if the shop is set to local.
Any thoughts on why this may be happening? Does CS-cart incorrectly bundle NZ with Australia in the code somewhere?
It is required to examine locations details. Please provide us with screenshots of both locations
http://b56i.imgup.net/Australiab944.jpg
This is the configuration for the default Location 'Australia' the other Location is international.
The odd thing is that if I add New Zealand to the International countries list local Australian shipping options are displayed if the shops location settings are set to Australia but no international shipping options are displayed if set to International.
But if I remove New Zealand from the International countries list local Australian shipping options are still displayed if the shops location settings are set to Australia and international shipping options are displayed if set to International.
This makes no sense it looks as if CS Cart treats NZ as if it is part of Australia and Not part of Australia.
Could this be related to Post Code overlap between the two countries?
http://f12i.imgup.net/Internatiod18e.jpg
I do not see the "Shipping location" field on the clean installation. Looks like 3rd party module is installed on your server. It can cause the issue
Shipping Location is just an edit of the text Language for "Location" it is clearer that way for customers to understand what the Location setting is all about.
Shipping Location is just an edit of the text Language for "Location" it is clearer that way for customers to understand what the Location setting is all about.
Anyway it is required to examine issue on your server. Please contact support team