Screen refreshes in CSCart

I've recently purchased CSCart and am just coming to grips with it but something really bothers me about it - and its this - The screen or site page seems to reload or refresh the display everytime you choose a link in other words blocks that should stay there without refreshing for example the side blocks and top menu etc. It makes the site appear very slow and trust me I'm on a fast server and the cart was installed by the CSCart staff themselves

Any ideas or thoughts?

Hello Iamdbat,

We are sorry to hear that you experience such a problem.

The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.

Anastasiya Kozlova

CS-Cart Support Team