Re:desk Helpdesk Integration Cs-Cart Add-On. Suggest The Features.

I think it’s a dead product. It can’t do what it says on their site and they never reply to anything

Hi Can anyone suggest how to contact Re-Desk team? I've been trying to get hold of them for my new project still no luck.

Much appreciate it if someone can assist.

Hello!

Please send me private message or contact us via https://store.retailfactory.ru/contact-us/

It is our project and we can help you with installation and customization.

Hello!

Please send me private message or contact us via https://store.retailfactory.ru/contact-us/

It is our project and we can help you with installation and customization.

Are you guys still updating Re:desk?
What about the Twitter/Facebook tabs in the Software?
The customer demo isn't working on your website
Is it ever going to be integrated IN Cs-cart?

Are you guys still updating Re:desk?
What about the Twitter/Facebook tabs in the Software?
The customer demo isn't working on your website
Is it ever going to be integrated IN Cs-cart?

Yes, we are still supporting this solution.

Twitter/ Facebook integration was removed from downloadable version, cloud version of Re:Desk is closed.

Customer demo you can check by this link http://demo.re-desk.com/

Ticket with integration http://demo.re-desk.com/ticket/view/254

Please use admin@re-desk.com / admin credentials

I think it’s a dead product. It can’t do what it says on their site and they never reply to anything

Do you know about any other similar products we can use?

Do you know about any other similar products we can use?


Well, apparently they aren’t dead. They’ve replied. Over a couple of years I did send mails, but never replies.

UVDesk integrates with CS Cart very nicely, and I believe there are still plugins for Zendesk and Freshdesk available.

I usually advice Tawk.to, that’s a free chat with a rudimentary ticketing system which is actually quite nice.