Promotion issue on cart


Cscart version : 4.17.2-SP1

The promotion created using multiple condition.

  1. Coupon code equal to test125
  2. order subtotal equal or greater
  3. once per customer


  1. Selected products and choose some products then choose percentage or fixed amount
  2. save

After promotion created . when add product to cart and try apply coupon and it always return message like The entered code cannot be applied, because it does not meet the requirements.

The other condition does not involve coupon working fine.



As you mentioned , this issue may be related to promotion =>
if you override or modified it. you should check for changes and revert back and it will work i guess.

1 Like

Thanks for explanation and it works.

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