Products showing reduced price on site from actual price in admin panel

Store Builder Questions
1

Hi

Can anyone help please?

I’ve got all my products loaded and they have one price in the admin panel of the site and then when you visit the actual site they are showing 50% discount. This is on all products.

I have no promotions live at all.

If someone could help I would be really grateful

Thanks

2

Check your default currencies for your location and disable any you dont need



john

3

[quote name=‘clareyb’]Hi

Can anyone help please?

I’ve got all my products loaded and they have one price in the admin panel of the site and then when you visit the actual site they are showing 50% discount. This is on all products.

I have no promotions live at all.

If someone could help I would be really grateful

Thanks[/QUOTE]



Hello Clareyb,



We are sorry to hear that you experience such a problem.



It seems that the problem occurred because two prices are set for products in your store: “List price” and “Price”, and the price that is entered into the “Price” input field is two times less than the price that is entered into the “List price” input field. Another reason for the problem can be that the promotion is hidden (but not disabled), in this case you will see the discount.

4

Hi

Thanks to you both.

I have checked the currencies and no other currencies are active.



There are no promotions live and also I do not have any prices at all in the list price section. I have just got prices in the Price section.



Do you think there is a bug somewhere?



Thanks

5

Thank you for the reply, Clareyb.



This problem does not seem to be a bug in the standard CS-Cart installation and it requires an investigation on your server.Please contact us via Customer Help Desk: http://helpdesk.cs-cart.com and provide us with a temporary FTP access to your server.