PNG as image main

Store Builder Questions
1

I cant get the homepage to allow upload of a png logo in the customer area, it takes it fo rthe gift cert and invoice but will not show on home page, I have checked the folder and is there and also cleared all cache etc but no joy, any one else had this



thanks

john

2

Which version? I've had no problems with setting a PNG image as the main site logo in both Professional 2.2.4, 2.2.5, Ultimate 3.0.2 and Ultimate 3.0.4.

3

Sorry…V3.04, tried another 5 times and still no joy, jpeg goes in fine



John

4

Hello John,



Thank you for your message.



I am sorry to hear that you have experienced this problem. It requires the examination on your server. Please contact us via Customer Help Desk and provide temporary access to your server by clicking on the Add record link on the Access information page of your Help Desk account so that we could examine the issue.



Thank you.



—

Pavel Zyukin

CS-Cart Support team

5

Presume the problem will lie with your server configuration then, something along the lines of the GD module incorrectly setup or not installed on the server.