Php Fatal Error While Editing Order In Backend

Store Builder Questions
1

We are unable to edit orders in admin back end and receiving following error in cpanel error logs.





[Fri Apr 04 12:35:58.280175 2014] [:error] [pid ] [client 1.1..:1475] PHP Fatal error: Uncaught → Smarty: Unable to load template tygh ‘cc_outside.tpl’ in ‘views/order_management/components/payment_method.tpl’ ← \n thrown in /home/******/public_html/******/app/lib/other/smarty/sysplugins/smarty_internal_templatebase.php on line 127,



I wonder if someone can suggest what could be wrong.

Cs-cart verion [size=4]4.1.3,[/size]

[size=4]Thanks [/size]



[size=4]YPG[/size]

2

Hello ypg!



This error means that for some reason the design/themes/[CUSTOM_THEME]/templates/views/orders/components/payments/cc_outside.tpl file cannot be found by CS-Cart or Mutli-Vendor software, where [CUSTOM_THEME] is the name of your theme. Please check if the file is there. If it is, please check that it has writable permissions.



Thank you.



—

Anastasiya Kozlova

CS-Cart Support team

3

[quote name='CS-Cart Support team' timestamp='1396608338' post='180967']

Hello ypg!



This error means that for some reason the design/themes/[CUSTOM_THEME]/templates/views/orders/components/payments/cc_outside.tpl file cannot be found by CS-Cart or Mutli-Vendor software, where [CUSTOM_THEME] is the name of your theme. Please check if the file is there. If it is, please check that it has writable permissions.



Thank you.



—

Anastasiya Kozlova

CS-Cart Support team

[/quote]

Thanks for your reply, I would the solution. There was incorrect path in payment gateway table.

Corrected it.

Thanks

YPG

4

You are welcome!



—

Anastasiya Kozlova

CS-Cart Support team