Hi there,
There is an issue that customers can somehow order a paroduct after it has been set to be out of stock?
I have product variationa set to zero
Many Months later, just recentlly the customers can place an order with the product that is out of stock
I also deleted the Active carts .
Is there something that I missing?
Kind regards
In Settings->General->
Enable inventory tracking: is it checked?
Allow negative amount in inventory: is it unchecked?
1 Like
Yeap it is checkked.
To repeat:
When i do the testing i can not make an order of the product that is out of stock.
Because there is no add to cart button.
So everithing seem correct, but somehow some customers can still make an order
Are they using the repeat order button, in their previous orders with the out of stock product?
Hi there,
Thank you for your sugestion.
Just checked this and it is not possible to reorder it.
It gives a correct Warning tht
… has zero inventory and is removed from the cart
This is still going on 
Is there anybody else experiencing this?
We have been facing this issue for over 1 months now… I reported it in this case “Follow up on issues with orders out of stock still available for purchase” but it doesn’t fix it… Cscart needs to do something about this as soon as possible. For example, 2 items in prodcut stock on the system and buyer could order 4, then the product goes to -2 in stock. If paid through stripe, the order gets paid and changes to open and the buyer is already charged then thinks that order is paid and should be processed. Now vendors have to deal with the chargebacks on refund and also disappointing the customers and also having to explain all the time that the system has error and so on… This is becoming unbearable.!!
This doesn’t work because we have the same settings and every other correct settings.
Please contact us via Help Desk on this case and provide us with a step-by-step instructions on how to reproduce this.