Hello,
For the past 20 or so days I have been facing a problem with the PDF for invoices. When I download the PDF file I can’t see the logo or the product images. This only happens to 2 of my sites the other ones are working fine.
I’ve tried a few fixes but no luck.
Any ideas?
Anyone faced this problem before?
Ensure that the logo can be accessed worldwide via its URL and is not blocked by server restrictions.
We don’t have hotlink protection or some sort of firewall that blocks it. If I copy paste the url of the image I can see the image.
Can you provide maybe some more info on what you mean?
Could you please try to access this image via curl in a terminal? Something like this:
curl -A '' "https://domain.example/images/image.png"