Hello,
Can anyone help me with tracking down the Paypal IPN URL for my cart?
I offer my customers Paypal Express Checkout which seems to work fine except every transaction comes back with the following message in the Payment Processor Response :
"Accepted, awaiting ipn for processing"
Kind regards
Phil.
The orders paid via PayPal have the Accepted, awaiting ipn for processing PayPal status. These orders have the Open CS-Cart status. Please contact PayPal support team and ask them why IPN is not received.
C S Cart Team,
Many thanks for responding so quickly.
Paypal tell me that I need to come up with a valid IPN URL - is there one ?
Kind regards
Phil.
C S Cart Team,
The orders all have a "processed" status - its just that I do not know the URL for the IPN setting.
Can you help?
Kind regards
Phil.
C S Cart Team,
Many thanks for responding so quickly.
Paypal tell me that I need to come up with a valid IPN URL - is there one ?
Kind regards
Phil.
C S Cart Team,
The orders all have a "processed" status - its just that I do not know the URL for the IPN setting.
Can you help?
Kind regards
Phil.
There is no need to change any settings in your PayPal account to make the IPN system work, because requests are handled by the code of the add-on. If the status of order is Processed it means that the response from PayPal IPN was received.
Could you please clarify version of your CS-Cart/Multi-Vendor installation? For your information, IPN support is added starting from CS-Cart 4.2.4, however, even in this version, there is no need to enable IPN in the PayPal account.
Hello again,
I am running the latest version of CS Cart - 4.3.3. Ultimate.
I have switched off the IPN notifications in my paypal account - orders are now coming through with a "processed" status but I am still receiving the following message in the Payment Processor Response section in CS Cart:
Accepted, awaiting ipn for processing (FeeAmount: 1.88, TaxAmount: 0.00, TransactionType: cart, PaymentType: instant)
So - is this a long term paypal problem or am I missing something in my own settings?
Kind regards
Phil.
Your PayPal account should have the following settings:
Instant Payment Notification - off
Payment Data Transfer - off
Auto Return for Website Payments - off
Return URL - blank
Tool,
Many thanks - I will check the settings in my paypal account.
Kind regards
Phil.
Tool,
Yep - they are all "off".
Still receiving the "error" message...
Kind regards
Phil.
I would contact PayPal again. It doesn't make sense that you are in fact receiving a response/information from PayPal yet you are also getting the message.
I use Standard and I haven't seen the issue nor have I heard of anyone else experiencing the issue.
Hello again,
I am running the latest version of CS Cart - 4.3.3. Ultimate.
I have switched off the IPN notifications in my paypal account - orders are now coming through with a "processed" status but I am still receiving the following message in the Payment Processor Response section in CS Cart:
Accepted, awaiting ipn for processing (FeeAmount: 1.88, TaxAmount: 0.00, TransactionType: cart, PaymentType: instant)
So - is this a long term paypal problem or am I missing something in my own settings?
Kind regards
Phil.
Latest version of CS-Cart is 4.3.6. Please contact us via Help Desk so we can examine the issue in more detail.
C S Cart Team,
I would love to log into the help Desk but the system will not recognise my email address! As I have never used the help Desk before, possibly my email address is not registered - but I cannot see how to register ... can you advise please?
Kind regards
Phil Holding
www.flytyingboutique.com
If you have an account here, you probably have one related to the same email address in helpdesk. Send mail to sales@cs-cart.com and they might be able to get you linked up.
Many thanks for the advice - that was what I was thinking ... have emailed c s cart and received a reply with a new password for the help desk.
Thank you again!
Kind regards
Phil.
Many thanks for the advice - that was what I was thinking ... have emailed c s cart and received a reply with a new password for the help desk.
Thank you again!
Kind regards
Phil.
Did you get this resolved by Cs Cart?
Thank you
Joe
Hey there..
I also have this issue. The money is received, the order is created, but the order status remains 'open'.. I guess customers don't really notice or know that the order status should be 'processed' but something doesn't seem right. I have even had the odd order that gets marked as incomplete, even though the money has been received from PayPal.
I am using standard Paypal Express.
Any ideas, I am running 4.3.7
Cheers,
Nathan
The above issue seems to be fixed in 4.3.9 , I no longer see (awaiting ipn for processing), however the Fee Amount, Tax amount are no longer there. Is this how this suppose to be now?
Thank you
Joe
Sorry to resurrect this thread but I've been fighting this all night
Upgraded to 4.3.6 and gone through all the steps to 4.3.10 (which is a pain in itself!), site configured as the previous one (and 3 others) and I get the message, when an order lands, been all through the forums and can't see a definitive fix, any new ideas??
Thanks
Lee
Not a paypal expert, but sounds like you might have a configuration issue on the URL you are using for paypal IPN. Suggest you verify your cs-cart settings and paypal support might be able to see why their IPN requests are failing....
Odd thing is it's exactly the same config it was using before, paypal end hasn't changed and the settings an exact duplicate, apart from the in context mode, but can't see how that is affecting it, unless it stops the flow somehow?
Lee