I have set up a gateway through chosen credit card processing company and nothing is showing up. Same with PayPal Advanced. I have contacted PayPal and talked over the phone with them for over 30 minutes trying different things but nothing is working, they said it might be an error on cs-carts part. The check out gives you the option to pick payment method but it has no place to enter in information. The worst part is I'm launching my site this Monday so I'm starting to go into panic mode. If I take the processor offline it shows the spots where to fill out credit card information but as soon as I add a processor it disappears. I'm scratching my head on this one. If someone could please help me that would be amazing!
Thanks for reading and have a wonderful day!
Christina
Hello Christina,
The input fields you mentioned are for an offline payment system only. When you select the Offline option in the Processor field on the Editing payment page, you can see that the Template field below is unlocked. The selected template file is used to display all the necessary input fields in the customer storefront. But these templates cannot be used with an online payment system.
We are ready to examine the issue in the urgent mode. Please contact me
Hmm, I’m a little upset about this. So there is no template for me to use for my payment processor? CM CIC? I do notice it is locked and the only option is cc_outside.tpl… How do I take payments from my site with out customers getting redirected using my chosen credit card processing company? Same with PayPal Advanced, I got it a as temporary fix till I got everything sorted out but it to is locked which is funny because one of the reasons I choose to use it was that it was suppose allow customers to make purchases without ever leaving the site. This is confusing me. Should I set it up as new payment gateway?
If you have ay suggestions it would be very much appreciated.
Thank you for taking the time to respond. Have a wonderful day! 
[quote name=‘christinarosej’ timestamp=‘1406564087’ post=‘188357’]
Hmm, I’m a little upset about this. So there is no template for me to use for my payment processor? CM CIC? I do notice it is locked and the only option is cc_outside.tpl… How do I take payments from my site with out customers getting redirected using my chosen credit card processing company? Same with PayPal Advanced, I got it a as temporary fix till I got everything sorted out but it to is locked which is funny because one of the reasons I choose to use it was that it was suppose allow customers to make purchases without ever leaving the site. This is confusing me. Should I set it up as new payment gateway?
If you have ay suggestions it would be very much appreciated.
Thank you for taking the time to respond. Have a wonderful day!
[/quote]
Let me explain it. Usually payment systems allow at least two ways of integration: with and without redirecting from the website. For online payment methods there is no ability to choose the template. The mentioned select box is available for the offline payment methods only. You can create offline payment method and select the cc.tpl template to collect customer credit card numbers. If you want to use online payment method, you should select one which supports cc.tpl template. This information can be found in the cscart_payment_processors table in the database.