Payment method grayed out

I have 3 active payment methods, Credit card, Phone ordering, and Check. Yet when I go to the Check Out, only the top 3 sections work: Contact information, Address, and Shipping method. Payment method is grayed out and I can’t click on it to enter a payment. Any ideas or do you need more information?

Need more info such as locations, shipping method and a url to your installation.

[quote name=‘roban’]Need more info such as locations, shipping method and a url to your installation.[/QUOTE]

Converting from OsCommerce to CSCart. Live site is www.kcstrings.com. New site, in testing mode is 69.175.36.11/shop



Shipping method: Custom shipping method (3-5 days) - $44.00

(That looks like it is working)



SSL has been setup (obviously doesn’t work while in the IP mode).

Gateway to AuthorizeNet has been setup.

Need to run a test transaction before we can finish up and go live…

[quote name=‘Robin Prinzing’]…Payment method is grayed out and I can’t click on it to enter a payment. …[/QUOTE]



This is getting urgent.:cry:

During the checkout process, within the Shipping Section, you must click the “Save” button (even if you only have a single shipping option displayed). Then, the Payments section step will become available.



(I actually changed our button text to read “Save & Continue”)

[quote name=‘Struck’]During the checkout process, within the Shipping Section, you must click the “Save” button (even if you only have a single shipping option displayed). Then, the Payments section step will become available.



(I actually changed our button text to read “Save & Continue”)[/QUOTE]



:wink:



yea, i thought i’d just press that and waallabedarned if the pmt methods didn’t show up! - i’ll change that button so its clear that that’s what’s needed - perhaps if only one shipping option shows there could be a note saying pressing one button would change it, and another would continue - but it needs to be clear!



tks!



but… this puts my phrase save shipping & continue… button text even in admin panel. at this point i’m not sure how to finesse things so that a template knows to apply this to a customer cart buton situation instead of the entire cart…