Order Placed via API/mobile appbut payment is incomplete on payment Gateway


The cscart mobile app order some products and proceeds to checkout on mobile app and API.

Payment methods used :

  1. Stripe credit cart
  2. Stripe Checkout

when try to order from mobile/api and order placed successfully.
The order found on admin panel but order status is incomplete for stripe checkout and status open for stripe credit card.

The payment provider (stripe) dashboard unable to find any order or payment transaction .
The payment transaction record not created at all.

What are possible issue with scenario and if someone already faced this issue.
please provide some solution


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Hello @w3cert

I’ve sent the details directly to your inbox. Please check your messages or feel free to contact me using the information provided below for further assistance

E: jack(at)technogiq(dot)com
Skype: live:.cid.a0f06a69cf1c6478

Looking forward to hearing from you.


Hi ,

Could please reply this post because i didn’t receive any messages from you.

You mentioned other posts that your are send a message regarding the issue but i didn’t receive at all


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Check for the Email ,If not received feel free to reach me at jack(at)technogiq(dot)com