Hello Great People,
I upraded today CSC1.3.5-SP1 to Sp2 and playing around found that when I order it doesn
t send emails to me as Admin and Buyer (me) informing about purchase. Why is that? It worked before but it doesnt work now. What should I do?
When I tick in Admin “Notify Client” it works, but this is different thing. I can see oredr in Admin area too, the only thing is there are no emails.
[SIZE=“5”][COLOR=“Red”]Happy New Year 2008[/COLOR][/SIZE]
Hello Great People,
Admin → Orders → Order Statuses:
You can set to notify customer per status. Make sure the correct status has the box checked.
I can’t promise this will work but i had a similar issue. Take a look at my suggestion here
It may or may not work.
m sorry but I did not receive any info about your replies guys and posted next thread today regarding this issue. (probably did not indicate "Instant Email Notification")t work I will post here again.
I will try today your advice and if it doesn
I very appreciate your help;)
baballuci you misunderstood my english. I
m sorry. Its not about manual notification, it
s about automatic notification upon purchase. Once order is made admin and client each receive confirmation email. Admin - info about new purchase and client Invoice as a confirmation with "Thank You For Using Our Shopping Cart" at the end. Whats happening now is, instead of above mentioned emails Admin and client receive Inventory Update with the same “Thank You For Using Our Cart” message.
baballuci I misunderstood you. I thought you are talking about “Notify” client under each individual once order has been processed etc. I checked Order Statuses and found only for existing client line as follows: [COLOR=“DarkGreen”]Thank you for your order made with our shopping system. You are welcome to come back![/COLOR]
I couldn`t find anything stating [COLOR=“DarkGreen”]“Thank you for using our shopping cart”[/COLOR] which is in first order ever made by new client. What I have is as follows:
Is there anything missing on the list?
Demon Templates Thank you:) You had SIMILAR issue but this is not exactly what I have.
Here I am again. I realized that Inventory Status Emails were sent due to low inventory which I set as low as 5, so after I increased products to more than 20 and “played” around with orders I did not receive any Inventory Status Emails. This would be solved.
There is still problem with emails confirmation. After I solved above problem I do not receive any email either as Admin nor as Client after purchase. I also realized that only client receive email upon registration, but I don
t. s happened. I`m planning to go full online in February,but…
Any help is appreciated:-)
How to disable low inventory email sent to me ?