The other day, we started getting server error messages whenever we tried to edit a product. We don’t get this message when editing regular pages - only products. I’ve done some digging and it looks like CS-Cart is suddenly trying to write to a directory that doesn’t exist. The changes take place for the product but I never come back to the admin screen after that. I only get sent to the Server Error Message screen. So, I can still edit products but it’s a royal pain.
The directory that is trying to be accessed is in /var/chroot/home/content/etc. etc.
There is no “chroot” folder in the var folder.
It’s also trying several IP addresses with the same /var/chroot/etc. etc.
I’ve called my hosting provider and they can’t find any errors on the server side so it looks like it’s the software. However, I haven’t changed anything with it, I haven’t upgraded it, nothing. It’s just suddenly doing this.
Anybody out there who can help me? I’m using version 2.0.12. Thanks.
I almost forgot - the file at the end of the directory path is “x.png”
Also, I can change the “status” of things and I don’t get the error - only when I edit products.
Thoughts anyone?
Looks like something is trying to create a “chroot jail” most commonly used with FTP. CS cart does nothing like this. Do you have any 3rd party addons installed?
[quote name=‘tbirnseth’]Looks like something is trying to create a “chroot jail” most commonly used with FTP. CS cart does nothing like this. Do you have any 3rd party addons installed?[/QUOTE]
The only thing approaching that is a javascript light box slide show on the front page.
We also use a photo program for storing images for some of our pages but it’s not involved at all with any of our products.
We’ve also used these for months and nothing has come up as a problem - until now.
Considering it’s a graphic image that is trying to be accessed, I would disable the javascript lightbox and see if problem goes away.