New host; now space missing between fields in receipt emails

General General Questions
1

Find this kind of odd. After moving to a hew host, our receipt emails don’t have spacing between fields.

So instead of this:
First Last
Street Address
City, State 55555

It looks like this:
FirstLast
Street Address
City,State55555

From what I can tell it is both the receipts we get emailed to us and also the ones to the customer. What would cause this simply by changing hosting companies?

2

Hello
Consult with your hosting provider, the new host may have different PHP, SMTP, or other mail-related settings that affect email delivery.

Best regards
Robert

3

Thanks. I do know PHP is the same as I’m using an older version to work with my site.

4

From my host: “Unfortunately, the exact cause of the issue cannot be clarified on our end since it is related to the script you use for creating emails. The issue is that assistance with development and debugging is out of the scope of our support.”

So I am still not sure what changed from just changing the hosting. Same cart version, same PHP. Did cPanel to cPanel migration.

5

Please contact us via the Help Desk regarding this issue. Please ensure that you have an active Customer Care subscription, so that we can check your installation and provide recommendations.