Hi,
My customers say that it's very difficult for them to find where to add a review for a product, since it is “hiding” as one of the product tabs.
Does anyone have a suggestion how to shed some light on the add a review feature either by moving it out of the tabs or by applying a separate style to it?
I'd appreciate both technical and designwise suggestions (and how to do it…)
Thanks!
Hello guyrotberg,
I suggest that you should do the following:
- In the administration panel, go to Design > Blocks Products.
- Click on the “edit” link of the “Product details page tabs” group.
- In the opened window, select the “Vertical” option in the “Block order” drop-down list.
- Click the “Save” button.
—
Pavel Zyukin
CS-Cart Support team
[quote name='CS-Cart Support team' timestamp='1309336710' post='115936']
Hello guyrotberg,
I suggest that you should do the following:
- In the administration panel, go to Design > Blocks Products.
- Click on the “edit” link of the “Product details page tabs” group.
- In the opened window, select the “Vertical” option in the “Block order” drop-down list.
- Click the “Save” button.
—
Pavel Zyukin
CS-Cart Support team
[/quote]
Thanks Pavel. However, this is not what I meant. I do want to maintain the tabs structure, and to only take the “Reviews” out or to emphasize it in a different manner. Any ideas?
Move the"reviews " tab to before the description tab in admin, this will put reviews right in front of customer , who then will have to click on the description tab if they want that
John
[quote name='johnbol1' timestamp='1309365778' post='115966']
Move the"reviews " tab to before the description tab in admin, this will put reviews right in front of customer , who then will have to click on the description tab if they want that
John
[/quote]
That would have been a good idea, if I already had a nice bunch of reviews in place. Currently all they will see is an “Add your review” text which does not provide a real value for the customer…
Thanks for your input. Any other suggestions?