Merchant centre is showing some products cant be shown as stock says out of stock.
Only happens on some products but I dont track inventory in my store.
When I looked i can see that it is only products that are set to zero in stock but I dont track inventory so having it to zero shouldn’t matter should it
https://www.hivis.co.uk/hi-vis-yellow-bomber-jacket.html
4.15.1.SP4
Hello @johnbol1
Thank you for your message.
Products with zero quantity don’t display on the storefront if the Track inventory checkbox is ticked and Show out of stock products chekbox is left empty on the Settings - General page.
If you don’t track inventory, products should display on the storefront regardless their quantity.
Can you please share steps on how to reproduce the issue?
Hi,
yes we have it set as we have for years with do not track inventory, (see previous screen shots), and yes the product do show in the storefront, but in structured data test tool they are shown as availibility “out of stock” so google merchant centre doesnt list them.
I cant test on demo site as I dont see it
This is fixed in v4.15.2.
I have upgraded to 15.2 and probem still exisists
then if I change qty only on product page to 0, (leave all other setting the same) availability in rich snippets shows out of stock so the product dissapproved is in merchant centre.
how can I fix this, I dont track inventory, but have items in stock. A work round is to add a “fake” qty in the inventory bix butt it isnt ideal.