Logs

Is it normal to have 20-30 pages of log actions for a single customer? The log entries all have to do with shipping.



Here is a screen shot.



Thanks for any advice.

log copy.jpg

Unfortunately, yes. When the customer changes the cart contents and one of the shipping methods is real-time shipping, then it needs to get the rate for the new cart contents (if weight has changed). Personally, I think this should only be done on the 'cart' or 'checkout' pages and NOT done if the request is an AJAX request. I.e. the customer never sees the changed shipping amount while on the product details or product listing pages (unless there is a cart sidebox that is showing shipping, but the shipping isn't usually included in the cart $$ in the cart link - and it shouldn't because it will scare customers away).