You know that when you are in the Livehelp you can push a window to the visitor asking them if they would like to chat with you?
How to change this window to something I want (looking to replace with a graphic of some sort)
I have attached an example of the screen
thanks in advance.
sraza
Can any senior member advise how to change this mentioned screen popup that customers get from our live chat help? currently if you look at the screen, that is what they are getting, and its looking rather bad, I would like to change with some other Image if possible, or just make the icons for accept/deny work correctly.
thanks in advance.
sraza
the file I believe is:
skins//customer/addons/live_help/invitation.tpl
hope that helps 