Can anyone recommend a good live chat addon for v4.17 - 4.18. the ones on market place seem porr reviewed or arnet available for purchase
I use tawk.to since its free and with features most ask to pay for…
This
looked promising but you need to pay for ability to see live visitors…
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We’re also using tawk.to since many years, gets the job done.
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Personally I think Tidio is a more modern and professional looking free chat. It even has free WhatsApp integration.
Every time I see tawk.to on a website I always think there is no one to chat anyway. Your premium potential customers might perceive your store as poor and they will live.
Perception matters.
I don’t think a good “free” live chat will give you all the features such as seeing live visitors. Besides, why is that even necessary for a customer chat widget? If you want live visitors just integrate Google analytics.
You can actually see “live” visitors with tawk.to. GA only shows you the “live” visitors in the last 5 minutes. You cannot compare these two options. Plus, a chat client gives you the option to interact with the client while he is on the product page.
price-Quality heuristic: The price-quality heuristic is a cognitive shortcut that consumers often use to assess the quality of a product or service. It suggests that consumers tend to associate higher prices with higher quality and lower prices with lower quality
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