Everytime i go to upgrade this software i run into issues.
From my var/upgrade/core_log.txt file:
2023-05-24 10:19:29: Pre-upgrade script executed successfully
2023-05-24 10:19:29: Closing storefront
2023-05-24 10:19:29: Backing up files and database
2023-05-24 10:19:29: backup via mysqldump is disabled by config
Earlier in the morning i had this issue from my core_log.txt file when it failed the first time.
2023-05-24 09:44:02: Executing pre-upgrade validators
2023-05-24 09:44:02: Found 1 validators at package
2023-05-24 09:44:02: Executing “PHP Version” validator
2023-05-24 09:44:02: Executing “collisions” validator
2023-05-24 09:44:16: Upgrade stopped: awaiting resolving “collisions” validator errors
Any thoughts/help would be greatly appreciated.
Further more when i access the backend admin log - it tells me that:
Requests (http/https request)
URL: /upgrades/core_4.15.2-4.16.1/restore_2023-05-24_09-44-26.php
Request: ‘’
Response: Access denied
WHen i check the file in question the CHMOD is 644 but the folder is 755
If that means anything
Nevermind - just kept trying and eventually it worked.
This thread can be closed.
1 Like
Hi!
This is simply the log entry that there are some collisions in the files of your installation, and Upgrade center warns you about them because they will be lost after the upgrade. By collisions, it means the core files of your installation that have any changes in them. Once the upgrade is complete, you can view them in the Installed upgrades tab of the Upgrade center page, where to the right of each upgrade entry you will see the Local modifications button, which allows you to see all the files with collisions that were replaced during the upgrade.
This is the correct response, everything is correct. GET request to this script without specific parameters should result in the Access denied response. Upgrade script expects exactly this result, so there is nothing wrong here 
I’m glad to know that you solved this!