Issue with installation on new server

[takestock]

Hi
Trying to install the newest version of CS-cart on new server.

I can’t get past this error on the install page.

fail “Please check PHP session settings”

The path in the PHP ini file is /var/cpanel/php/sessions/ea-php80

I have not idea where to start. I have installed CS Cart on quite a few servers and never had this issue before, tried to research this but can’t figure it out.

Alan

[thetool]

Here’s an old post explaining that it’s a file permission issue.

Fail To Start Install Cscart Mve

Old topic, but I just faced same issue installing recent CS-Cart, and googling took me here, but here is no answer. Solution: server user that runs install.php script (typically it is not the root user, but it depends on your server config) does not have access to the directory specified in php.ini under [background=#fafafc]session.save_path setting. [/background] How to fix it: 1) go to php.ini 2) find value for session.save_path 3) if value not set -> set it to smth write-accessibl…

[takestock]

Yes, I have seen that post, but it does not provide an answer to the issue that is in any way understandable.

Alan

[takestock]

Further to this issue, I setup a new folder within the directory of my existing CS-Cart multi store installation and have tried to install the current version of CS Cart.

I still get the same error fail “Please check PHP session settings”

My current installation runs perfectly.

I also made a copy of my current install into another folder /devsite, it runs perfectly, but when I go to upgrade it fails immediately.

I have now tried the new install on 4 different servers and I get the same issue.

I am stumped on this.

Alan

[thetool]

What are the permissions for /var/cpanel/php/sessions/ea-php80? It may only have permissions for root.