Invoice Doesn't Display Shipping Address in 2.2.1

General Forums General Questions
#1

In 2.2.1, if a user has the same shipping address as their billing address, the shipping address doesn't show up in the invoice. This is confusing as it should show the shipping address even if it's the same as the billing address.

#2

FYI: This is a sporadic problem. Some orders show the shipping address, some don't.

#3

Hello knoxbury,



The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.



—

Pavel Zyukin

CS-Cart Support team

#4

[quote name='CS-Cart Support team' timestamp='1310633683' post='117280']

Hello knoxbury,



The problem requires the investigation on your server. Please contact us via Customer Help Desk and provide us with a temporary access to your server.



—

Pavel Zyukin

CS-Cart Support team

[/quote]

I'll wait and see if it continues to happen. Again, it's sporadic.

#5

[quote name='knoxbury' timestamp='1310646250' post='117291']

I'll wait and see if it continues to happen. Again, it's sporadic.

[/quote]

Hi, i am trying to setup my invoice to do exactly what you mention as a bug. I don't want to print on the invoice both the shipping and billing adress, if they are the same. Anyone knows a way to set this up?



Thanks in advance

#6

Hi



I am also experiencing the same issue - does anyone have a fix to this please or does it need investigation on my server?



Thank you

#7

Hello Ejfear,



Unfortunately, we do not have a fix to this problem (because we failed to reproduce it in a standard CS-Cart installation), so please contact us via Customer Help Desk and provide FTP access to your server so that we can check the problem in more details.



—

Anastasiya Kozlova

CS-Cart Support Team

#8

knoxbury can you pls post to invoice.tpl code so i can find out how it's set up. My goal again, is not to print to the invoice the shipping adress if it's the same with the billing adress.

thanks in advance

#9

[quote name='giannis' timestamp='1311667248' post='118253']

knoxbury can you pls post to invoice.tpl code so i can find out how it's set up. My goal again, is not to print to the invoice the shipping adress if it's the same with the billing adress.

thanks in advance

[/quote]

I'm not sure what you mean . . . we just use the default invoice.tpl code.