Past Saturday, a customer who lives in Madeira, which is a regio of Portugal , but at about 1000 km distance from PT, placed an order and chose DPD as courier service instead of our ‘domestic’ courier service which allows to ship world-wide.
Despite availability of DPD pick up locations on Madeira, it appeared DPD does NOT allow me to ship from the Netherlands to Madeira (or the Azores).
There weren’t any regions yet for PT, so I thought to add them and then exclude those 2 regions for DPD.
To my dismay I can ONLY exclude those regions entirely and not exclude for one shipping method and include them for another.
What am I overlooking? Or does this option not exist?